Validation History

Where to Find Validation History

In TripleValidate (SENT Validations)

Location:

• Open TripleValidate app
• Tap "History" in bottom navigation
• See all validation requests YOU have sent

What You'll See:

• Complete list of all validations you've sent
• Current status of each request
• Timestamps for sent/responded
• Recipient information
• Your validation message
• Response details (if any)

In TripleEnable (RECEIVED Validations)

Location:

• Open TripleEnable app
• Go to Home screen
• Scroll to "Validation Requests" section
• Tap to see full history

What You'll See:

• All validation requests sent TO you
• Requests you've approved
• Requests you've declined
• Expired requests
• Who sent each request
• What they were validating

Understanding Validation History in TripleValidate

History Screen Layout

List View:

• Most recent validations at top
• Each entry shows:
• Recipient name/username
• Asset you validated
• Status badge (Pending/Approved/Declined/Expired)
• Date/time sent
• Quick action buttons

Detail View:

Tap any validation to see:

• Full recipient profile
• Complete validation message
• Asset details
• ZTRS score at time of validation
• Response received (if any)
• Response timestamp
• Full conversation thread

Filtering Your History

Available Filters

By Status:

• Pending - Awaiting response
• Approved - Confirmed by recipient
• Declined - Denied by recipient
• Expired - No response in 24 hours

By Date Range:

• Today
• Past Week
• Past Month
• Past 3 Months
• Past Year
• All Time
• Custom Date Range

By Recipient:

• Search by username
• Filter by specific person
• Group by recipient

By Asset Type:

• Email validations
• Phone validations
• Username validations
• Social media validations

How to Use Filters

1. Open History in TripleValidate
2. Tap "Filter" icon (usually top right)
3. Select filter criteria
4. Apply filters
5. View filtered results
6. Clear filters to see all again

Using Your Validation History

Review Patterns

Identify Repeat Requesters:

• Who do you validate most often?
• Are you validating the same person multiple times?
• Could indicate:
• Frequent business contact
• Trust issues
• Potential security concern

Track Response Rates:

• How many requests get approved vs declined?
• How quickly do people respond?
• Which contacts are most responsive?

Spot Security Trends:

• Multiple declined validations = potential fraud pattern
• Expired requests = poor TripleEnable adoption
• High approval rate = trustworthy network

Audit Trail for Business

Compliance Documentation:

• Proof of identity verification performed
• Timestamps for regulatory requirements
• Evidence of due diligence
• Audit trail for financial transactions

Export History:

1. Go to History
2. Tap menu (three dots)
3. Select "Export History"
4. Choose format (CSV, PDF)
5. Select date range
6. Download file

What Gets Exported:

• All validation requests
• Statuses and timestamps
• Recipient information
• Your messages
• Responses received

Investigate Fraud Attempts

Review Declined Validations:

• Check all declined requests
• Look for patterns
• Identify common fraud tactics
• Report to authorities if needed

Example Investigation:

You notice 3 declined validations in one week:

1. All claimed to be from "CEO"
2. All requested wire transfers
3. All used similar language
4. Pattern identified = targeted attack

Managing Your History

Deleting Individual Validations

How to Delete:

1. Open validation detail view
2. Tap menu (three dots)
3. Select "Delete"
4. Confirm deletion

What Happens:

• Removed from your history
• Does NOT delete from recipient's history
• Cannot be recovered
• No notification sent to recipient

When to Delete:

• Test validations
• Duplicate requests
• Mistakes
• Privacy cleanup

Clearing Entire History

How to Clear All:

1. Go to History settings
2. Select "Clear All History"
3. Confirm action (cannot be undone)
4. All validations removed

Warning: This is permanent! Consider exporting before clearing.

Archiving Old Validations

Auto-Archive Settings:

1. Go to Settings → History
2. Enable "Auto-Archive"
3. Set time period (90 days, 6 months, 1 year)
4. Old validations move to archive
5. Can view archive anytime

Benefits:

• Keeps active history clean
• Preserves records for compliance
• Faster searching in recent validations
• Organized record-keeping

History Statistics

Your Validation Stats

Overview Dashboard:

• Total validations sent
• Approval rate percentage
• Decline rate percentage
• Expiration rate percentage
• Average response time
• Most validated contacts

Monthly Breakdown:

• Validations per month
• Trends over time
• Seasonal patterns
• Growth metrics

Response Time Analytics:

• Average time to response
• Fastest response time
• Slowest response time
• Response time by contact

Interpreting Your Stats

High Approval Rate (> 80%):

• Validating legitimate contacts
• Strong, trusted network
• Effective fraud prevention

High Decline Rate (> 20%):

• Possible fraud targeting
• Suspicious activity patterns
• Need heightened security

High Expiration Rate (> 30%):

• Poor TripleEnable adoption in network
• Not reaching right contacts
• Consider alternative verification methods

Best Practices for History Management

Regular Review

Weekly:

• Review pending validations
• Follow up on expired requests
• Check for declined validations
• Identify any fraud patterns

Monthly:

• Review validation statistics
• Export history for records
• Archive old validations
• Update security protocols if needed

Quarterly:

• Analyze trends
• Review compliance documentation
• Optimize validation practices
• Train team on findings (if business)

Documentation

Keep Records Of:

• High-value transaction validations
• Declined validation incidents
• Fraud attempt reports
• Audit trail exports
• Security incident responses

Storage Best Practices:

• Secure storage for sensitive validations
• Encrypted backups of exports
• Access controls on validation data
• Retention policies aligned with regulations

Privacy Considerations

What Gets Stored:

• Your validation messages
• Recipient information
• Responses received
• Timestamps and metadata

Your Responsibilities:

• Don't include sensitive data in validation messages
• Secure your device (validation history is on device)
• Don't share validation history publicly
• Follow data protection regulations

Recipient Privacy:

• Recipient information is visible to you
• Respect their privacy
• Don't misuse contact information
• Don't screenshot/share without permission

Validation History Use Cases

Personal Use

Track Who You've Validated:

• Keep record of verified contacts
• Know who you've trusted
• Identify repeat verification needs

Fraud Prevention:

• Review declined validations
• Identify scam attempts
• Report patterns to authorities
• Protect yourself and others

Business Use

Compliance & Audit:

• Regulatory documentation
• Financial transaction verification
• Due diligence records
• Legal requirement fulfillment

Team Monitoring:

• Track validation activities
• Ensure proper verification procedures
• Identify training needs
• Monitor fraud attempts

Risk Management:

• Analyze validation patterns
• Identify high-risk scenarios
• Update security protocols
• Improve verification processes

Enterprise Use

Security Operations:

• Aggregate validation data across organization
• Identify enterprise-wide threats
• Coordinate incident response
• Share intelligence about fraud patterns

Analytics & Reporting:

• Dashboard for security metrics
• Executive reporting on verification activities
• Trend analysis over time
• ROI on fraud prevention

Troubleshooting History Issues

Missing Validations in History:

• Check filters - they may be hiding items
• Verify you're in correct account/zone
• Check if validations were deleted
• Look in archive if auto-archive enabled

Cannot Export History:

• Check internet connection
• Verify you have Secure Zone (required for export)
• Try smaller date range
• Check device storage space

History Not Updating:

• Pull down to refresh
• Close and reopen app
• Check for app updates
• Verify internet connection

Wrong Information Showing:

• Contact support with details
• Screenshot the incorrect data
• Note validation ID
• Report the discrepancy

History Retention

How Long is History Kept?

In TripleValidate:

• All validations stored indefinitely (unless deleted)
• Available as long as account active
• Deleted if account closed

In TripleEnable:

• Received validations stored indefinitely
• Available as long as account active
• Deleted if account closed

Data Deletion

User-Initiated:

• Delete individual validations anytime
• Clear entire history anytime
• Export before deleting (recommended)

Account Closure:

• All validation history deleted
• 30-day grace period
• Cannot recover after account deleted

Privacy Regulations:

• Comply with GDPR, CCPA, etc.
• Request data deletion
• Export your data before deletion

Next Steps

Now that you understand validation history:

• Advanced & Business Use Cases - Enterprise-level strategies
• TripleEnable - Understand the identity foundation